DDA Compliancy

The main purpose of the DDA is to help prevent dicrimination against people with diabilities

Part III of the DDA refers to the provision of goods, facilities and services. The Code of Practice, which specifically mentions websites, can be downloaded in its entirety from the DRC website.

Relevant quotes from the Code of Practice:

• 2.2 (p7): “The Disability Discrimination Act makes it unlawful for a service provider to discriminate against a disabled person by refusing to provide any service which it provides to members of the public.”
• 4.7 (p39): “A service provider has to take reasonable steps to change a practice which makes it unreasonably difficult for disabled people to make use of its services.”
• 2.13 - 2.17 (p11-13): “What services are affected by the Disability Discrimination Act? An airline company provides a flight reservation and booking service to the public on its website. This is a provision of a service and is subject to the act.”
• 5.23 (p71): “For people with visual impairments, the range of auxiliary aids or services which it might be reasonable to provide to ensure that services are accessible might include ... accessible websites.”
• 5.26 (p68): “For people with hearing disabilities, the range of auxiliary aids or services which it might be reasonable to provide to ensure that services are accessible might include ... accessible websites.”

We have made a concerted effort to comply with these guidelines.