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INDeX Basic Administration

  • Course Ref: AV112
  • Duration: 1 Day
  • No of Delegates: 6 Delegates

Objectives

On completion of the course delegates will be able to perform basic administration tasks.

Prerequisites

Basic PC Skills

Course Content

  • Handset usage and programming
  • Introduction to menu
  • Listing the Internal and External Directory
  • User programming including naming, hot desking and barring
  • Night Services – Changeable timetables
  • Accessing the INDeX and Logging on
  • Busy Lamp Field
  • System wide settings including speed dials., pin codes, account codes
  • Groups – e.g. Hunt, Page, Pick Up. Creation, deletion and renaming
  • Overview of cassettes
 
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