INDeX Basic Administration
- Course Ref: AV112
- Duration: 1 Day
- No of Delegates: 6 Delegates
Objectives
On completion of the course delegates will be able to perform basic administration tasks.
Prerequisites
Basic PC Skills
Course Content
- Handset usage and programming
- Introduction to menu
- Listing the Internal and External Directory
- User programming including naming, hot desking and barring
- Night Services – Changeable timetables
- Accessing the INDeX and Logging on
- Busy Lamp Field
- System wide settings including speed dials., pin codes, account codes
- Groups – e.g. Hunt, Page, Pick Up. Creation, deletion and renaming
- Overview of cassettes
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