Arista UK

Arista UK - leading training providers

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IPT Handset

  • Course Ref: C101
  • Duration: 90 Minutes
  • No of Delegates: 10 Delegates

Objectives

On completion of the course delegates will have a basic knowledge of the handset and its features

Prerequisites

None

Course Content

  • Overview of IP Handset
  • Making and Receiving Calls
  • Hold
  • Transfer
  • Conference
  • Call Park
  • Call Back
  • Multiple Calls
  • Directories
  • Services (If applicable)
  • Settings
  • Setting up Voicemail
  • Changing Greeting
  • Using Alternate Greeting
  • Change Pin
  • Overview of CCMUser
  • Creating Speed Dials
  • Configuring Personal Directory
  • Line Settings
  • User Settings
 
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